Microsoft Dynamics CRM Temporary Outage of Customization Publication Functionality


According to a representative at Microsoft today, new entities, fields, and workflows designed for Microsoft Dynamics CRM Online can be saved, but their publication to the production environments will be delayed for up to 24 hours. When asked, the representative, who prefers to remain unnamed, said it was due to system software updates. The representative also stated that the delays are expected to be resolved by tomorrow, Friday, August 3, 2012.

When interpreting this information, it is important to note that the production environments of Microsoft Dynamics CRM are still fully functioning at full capacity with no service outages or disruptions. Users will notice no difference in functionality, this outage only affects Microsoft Dynamics CRM Customizers, programmers, and developers. Some users may see their categories as folders with the menus out-of-order in Microsoft Dynamics CRM for Outlook. In the Web application, the functionality as well as the look remain the same. The CRM Sitemap Editor Solution from Microsoft Labs is used for the wording in these menus as well as menu order, and we will investigate together with Microsoft whether that tool is still completely functional after their updates, and we will test and re-submit to Microsoft until the operations of this Solution are within enterprise-grade specifications.

Some of our clients are in the middle of customization now, and they can get updates from us or by navigating to the Settings Tab in Microsoft Dynamics CRM Online and clicking Customizations -> Customizations in order to see the newly added functionality not yet visible in their production platforms. We can also provide guided tours through online meetings and in-person demonstrations.

Any users or developers having difficulty can be quickly assisted by calling the Certified Microsoft Dynamics CRM Developers at the Web and I at 646-853-0573, certified partners of Microsoft Dynamics CRM and Microsoft Dynamics Server Edition since its initial release in 2003.

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